Privacy Policy

1. Introduction

At DXR HOLDINGS LLC, we take the privacy of our clients and visitors seriously. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at www.dxr.hair or use the computer systems design and computer integrated systems design services we provide. The services described on this website are developed and operated by the developer DXRHD on behalf of DXR HOLDINGS LLC. By accessing this website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the website and our services.

Our company address is 6080 Park Ln S Unit 53, Park City - 84098-4235, United States (US). Our contact email is agent@dxr.hair and our telephone number is +14846178731. We welcome your questions about privacy and data protection at any time.

2. Scope of This Policy

This policy applies to information collected through our website, through email and telephone communications, and through project engagements. It does not apply to information we may process on behalf of third parties under separate agreements. Where a client agreement governs a specific engagement, the terms of that agreement control how data is processed for that project.

This policy covers both prospective clients and current clients, as well as visitors who browse our public pages. We encourage you to read the entire policy and to revisit it periodically, since we may update our practices from time to time. The policy applies to all devices you may use to access our services, subject to the limitations described here.

3. Information We Collect

We collect two general categories of information. The first category includes information you provide directly, such as your name, email address, telephone number, company name, and the content of messages you send through our contact form. The second category includes information collected automatically, such as browser type, device type, operating system, referring pages, pages viewed, time spent on the site, and general location data derived from your IP address.

We collect this automatic information to understand how visitors use the website and to improve performance. We do not sell your personal information to third parties, and we do not use your information for purposes unrelated to the services we provide without a lawful basis. We limit collection to what is reasonably necessary for the stated purposes.

4. How We Collect Information

Information is collected in several ways. You provide information directly when you complete our contact form, send an email to agent@dxr.hair, telephone our office at +14846178731, or correspond with our team about a project. We collect information automatically through server logs and standard web technologies that record requests made to our website.

We may also collect information during project delivery, such as configuration details, system inventories, and integration requirements that you share with us under the terms of a service agreement. In every case, we collect only the information needed to fulfill the purpose for which it was provided, and we do not collect more data than the service reasonably requires.

5. How We Use Your Information

We use the information we collect for clear and limited purposes. We use contact details to respond to inquiries, schedule consultations, prepare proposals, and manage client relationships. We use project information to design, implement, integrate, and maintain computer systems and platforms for our clients.

We use automatic information to monitor website performance, diagnose technical problems, prevent abuse, and improve the content we publish. We may use an email address to send important service notices or, with your consent, occasional updates about our services. We do not use personal information for unrelated marketing without a lawful basis.

6. Legal Bases for Processing

When the General Data Protection Regulation or similar laws apply, we rely on several legal bases for processing personal information. We process information to perform a contract with you or to take steps at your request before entering a contract. We process information where it is necessary for our legitimate interests, such as operating our business, protecting our systems, and delivering professional services, provided those interests do not override your rights.

We process information to comply with legal obligations, including tax, accounting, and regulatory requirements. Where we rely on consent, we obtain it in a clear and specific manner and you may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to remember preferences, understand visitor behavior, and keep the site secure. A cookie is a small text file stored on your device by your browser. Some cookies are strictly necessary for the website to function, such as those that keep your session secure.

Other cookies help us measure traffic and improve content. You can control cookies through your browser settings, and you can delete cookies already stored on your device. Blocking all cookies may limit certain features of the website. We keep the list of cookies small and do not use invasive tracking across unrelated websites.

8. How We Share Your Information

We share personal information only in limited circumstances. We may share information with our developers, engineers, and advisors who support the operation of our website and services, including the developer DXRHD. We may share information with service providers who process data on our behalf, such as hosting providers and communication tools, under agreements that require them to protect the data.

We may disclose information where required by law, such as in response to a subpoena, court order, or regulatory request. We may share information to protect our rights, the safety of our users, or the integrity of our services. We never sell personal information, and we will not share personal information for monetary or other valuable consideration.

9. Service Providers and Processors

We engage a small number of service providers to support our operations. These providers may host our website, store communications, process payments, provide analytics, or deliver email. Each provider is bound by a written agreement that limits how personal information may be used and requires appropriate safeguards.

Providers may access personal information only to perform the tasks we assign to them. They may not use the data for their own purposes. We review our provider relationships regularly and take reasonable steps to confirm that data protection standards are maintained. If a provider can no longer meet those standards, we terminate the relationship and arrange for secure handling of any data in its possession.

10. Data Retention and Storage

We retain personal information only as long as necessary for the purposes described in this policy. Inquiries and correspondence are retained for a reasonable period to support follow up and to maintain accurate records. Client project records are retained for the term of the engagement and for a reasonable period afterward to meet legal, tax, and professional obligations.

Automatic logs are retained for a limited period and then deleted or aggregated. When information is no longer needed, we delete it securely or render it anonymous. Retention periods are reviewed regularly, and we respond to requests for deletion as required by law.

11. Data Security Measures

We apply a range of technical and organizational measures to protect personal information. We use encryption in transit, restrict access to internal systems, apply least privilege principles, and maintain backups of important data. We review our security practices periodically and update them as risks evolve.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute protection of any data in transit. However, we work to safeguard the information under our control and respond promptly to any suspected security incident. We also encourage our clients to use strong passwords and secure connections when interacting with our services.

12. Your Privacy Rights and Choices

Depending on your location, you may have rights concerning your personal information. These may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion, the right to restrict or object to certain processing, and the right to data portability. You may also have the right to withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at agent@dxr.hair. We will respond within the time frame required by applicable law. We may ask for proof of identity before acting on a request, and we will not discriminate against you for exercising your rights.

13. Privacy for Children

Our website and services are directed to business users and are not intended for children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the applicable age threshold, we will take steps to delete that information promptly.

Parents or guardians who believe their child has provided information to us should contact us at agent@dxr.hair, and we will work to remove the data. We do not condition participation in our services on the disclosure of more personal information than is reasonably necessary.

14. International Data Transfers

Your personal information may be processed in the United States and in other countries where we or our service providers operate. Where personal information is transferred across borders, we rely on appropriate safeguards, including standard contractual clauses and other mechanisms recognized under applicable law. These safeguards are designed to provide protection comparable to the protection provided in your home country.

By using our services, you understand that your information may be transferred to and processed in countries outside your jurisdiction. We will continue to apply the protections described in this policy regardless of where the data is processed.

15. Third Party Websites and Services

Our website may contain links to external websites and services that we do not operate. This policy applies only to our own website and services. When you leave our website and visit a third party site, the privacy practices of that site apply. We encourage you to review the privacy policy of any external service before sharing personal information.

We are not responsible for the content, security, or privacy practices of third party websites, even when they are linked from our pages. We also use standard tools and plugins from third parties, and those parties handle data under their own terms.

16. Analytics and Advertising Practices

We use basic analytics to understand how visitors reach and use our website. These analytics help us measure page views, identify popular content, and detect technical issues. Analytics providers may process aggregated and technical information on our behalf under written agreements.

We do not engage in interest based advertising on this website, and we do not use personal information collected here to build advertising profiles. If we later introduce advertising, we will update this policy and, where required, obtain consent. You may request that we disable analytics for your visits by contacting us directly.

17. Automated Decision Making

We do not use automated decision making, including profiling, that produces legal effects concerning you or similarly significant effects. Decisions about projects, pricing, and engagements are made by our professional team on a case by case basis.

If we introduce automated processes in the future that affect your rights, we will provide notice and an opportunity to request human review. This policy will be updated before any such practice begins. You may contact us at any time to ask about the decisions that affect you and to challenge any decision made without meaningful human involvement.

18. Data Breach Response

In the event of a suspected or confirmed breach of personal information, we follow a documented response procedure. We act quickly to contain the incident, assess the risk to affected individuals, and preserve evidence. Where required by law, we notify the relevant authorities without undue delay.

Where the risk to individuals is high, we notify affected persons and provide guidance on protective steps they can take. We review every incident to understand its cause and to improve our controls. We maintain an incident log and share lessons learned across our team. Our goal is to respond transparently and to reduce the likelihood of recurrence.

19. California Privacy Notice

For residents of California, this notice supplements our policy. The California Consumer Privacy Act and related laws provide additional rights, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information.

We do not sell personal information and we have no actual knowledge of selling or sharing the personal information of minors. You may submit a request by emailing agent@dxr.hair or calling +14846178731. We will verify your identity and respond within the time allowed by law. You also have the right to non discrimination for exercising these rights.

20. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we make material changes, we will post the revised policy on this page and update the effective date at the top of the document.

If the changes are significant, we may also notify you by email or through a notice on the website. We encourage you to review this page periodically so that you remain informed about how we protect your information. Continued use of the website or services after changes are posted constitutes acceptance of the revised policy, except where consent is required by law.

21. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us. The data controller for the website and services is DXR HOLDINGS LLC, located at 6080 Park Ln S Unit 53, Park City - 84098-4235, United States (US).

You may reach us by email at agent@dxr.hair or by telephone at +14846178731. We welcome feedback and will respond to privacy inquiries within a reasonable period. If you believe your privacy rights have not been respected, you may also file a complaint with a supervisory authority in your jurisdiction.